PHONE CLAIM

I am not sure why MTN keeps subletting their clients to callsure to insure their handsets. This company does not know the head to their tail consultants can't express themselves well in English which causes a lot of confusion and they can give you ten versions of one story. I called this company a thousand times to no avail and I put through a claim on the 10th march which is supposed to take 3-4 working days I've still not had a response from them. Had I known this are the type of people that will cover my insurance I would have never taken an MTN contract as this only shows they are not serious about their clients. This company will cost them lots of clients.