AM
Alan M
1 reviews | Active since Dec 2015
09 Dec 2015, 11:34
Phone calls made on a SIM MTN lost
So... <br> I send my Tablet in for repairs to Meadowdale Mall MTN <br> - Get it Back without a my SIM <br> - Meadowdale tells me to just do a SIM swop and the old SIM will get cancelled<br> - Request a SIM swop, from a Klerksdorp branch in June 2015<br> - New SIM never worked <br> - So I keep my tablet switched off, because it doesnt work<br> - 6 Months later I get a bill for R1400 in phone calls <br> - Phone my number (Number of the Tablet which is switched off), and a guy picks up and says he got the SIM with the phone he bought. Somehow he got issued my old SIM<br> - No assistance from MTN <br> - Now you reply that I should go get an affidavit from the police so the ***** dept can investigate! <br>
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Replies (1)MTN South Africa's replyOfficial
19 Dec 2015, 08:33Hello Menhennet,
Thakn you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Corporate department for assistance.
Kind Regards
Nompumelelo
Thakn you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Corporate department for assistance.
Kind Regards
Nompumelelo
MTN South Africa's reply19 Dec 2015, 08:33
Official
Hello Menhennet,
Thakn you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Corporate department for assistance.
Kind Regards
Nompumelelo
Thakn you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Corporate department for assistance.
Kind Regards
Nompumelelo
