pR
paul R
1 reviews | Active since Oct 2013
01 Jun 2015, 22:41
phone blocked
My phone has been suspended since the 23rd of May 2015. I went to the man shop and they couldn't access my contract. I just paid in case that is the reason...But my number is still blocked. Mtn cannot charge me for the time my phone was blocked. I want my money back.
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Replies (1)
MTN South Africa's replyOfficial
02 Jun 2015, 10:09Hello Paulous,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
MTN South Africa's reply02 Jun 2015, 10:09
Official
Hello Paulous,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:***.
Regards,
MTN Service Provider