PHONE BEING BOOK FOR 2MONTHS

took my cell phone a repair on the 31/08/15 of which it was not repaired as they say i have rejected a quote hence no one sent me a quote, and it was sent back ,, on the 05/09/15 i went back to mtn wes bank to fill in the document for the device to be re booked believe me , i am still waiting for the device, it was booked 1st week of October and according to mtn system it says device to be collected, the consultant by the Name of Tumi called requesting to give her the number for mtn wesbank ,, imagine i dont work for mtn how would i know the number hence her self she doesn't know the number and she works for mtn, now i was advised again that an sms was sent with a quote and they still waiting for feedback,, <br> i haven't received any sms from mtn insurance or a call even a stupid email , they have both my cell phone number and my email, and i was not reach on anyone of them .. this is a disgusting service i have ever received from mtn i cant wait for payoff and close the account they this they're the only device store that people needs.... REF INSURANCE REFERENCE NUMBER ***3<br>