FJ
Frans J
1 reviews | Active since Aug 2013
19 Aug 2015, 11:29
Phone being advertised but no stock
I have been trying to upgrade since the 1st of August. Waiting for the phone they advertise in their newest catalogue. <br> Now my question is how do you advertise a phone if you never had stock of the phone, the month is almost over and still no stock.<br> I am looking for the CAT S50. But looks like another supplier might help[ me with that.<br> <br> I was also told to do the following steps: Hi Frns, thank you for your post. You can SMS your name and ID to 43421 &
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
09 Sept 2015, 08:25Hello Frans718,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records a upgrade has already been done on your number
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records a upgrade has already been done on your number
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
MTN South Africa's reply09 Sept 2015, 08:25
Official
Hello Frans718,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records a upgrade has already been done on your number
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records a upgrade has already been done on your number
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
