FJ
Frans J

1 reviews | Active since Aug 2013

19 Aug 2015, 11:29

Phone being advertised but no stock

I have been trying to upgrade since the 1st of August. Waiting for the phone they advertise in their newest catalogue. <br> Now my question is how do you advertise a phone if you never had stock of the phone, the month is almost over and still no stock.<br> I am looking for the CAT S50. But looks like another supplier might help[ me with that.<br> <br> I was also told to do the following steps: Hi Frns, thank you for your post. You can SMS your name and ID to 43421 &amp

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Sept 2015, 08:25
Official
Hello Frans718,

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

According to our records a upgrade has already been done on your number

We would like to assure you that we are actively working to improve our service levels.
Regards

Dimakatso