hvdm
hendrik van der merwe
1 reviews | Active since Sept 2015
01 Sept 2015, 10:03
Phone Bared
I am now fed up with you and your *** network. Two weeks ago you<br> suspended my phone. I went in to the mtn shop here in alberton and<br> gave them the bank statement. You guys took almost 3 days to op up my<br> phone. You told me it is sorted. Now today my phone is suspended once<br> agen. I am going to the om bits man today with all my<br> paperwork and i will have this contract canceled,Please see that there<br> was 2 more payments mad of R510.00 in the same month but no you don't<br> see it. i am done with MTN. I don't have this **** with<br> vodacom or telkom
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 11:57Hello hennie999,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per information on our system yes the account is still in arrears however the suspension has been removed.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per information on our system yes the account is still in arrears however the suspension has been removed.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,
MTN South Africa's reply16 Sept 2015, 11:57
Official
Hello hennie999,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per information on our system yes the account is still in arrears however the suspension has been removed.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per information on our system yes the account is still in arrears however the suspension has been removed.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,