Phindi- MTN Durban

Terrible experience with my first consultant when trying to block my lost cellphone, he sounded like he was having a rough morning, seemed clueless, disinterested, and was struggling with their system. Luckily, a second call did the trick. Phindi from the Durban office (Client service) was an absolute star! She took care of everything with ease and made a frustrating situation much more manageable. Thanks a million, Phindi, you're a STAR.