Pethetic Service

I app**** for a laptop contract online on the 22nd of February. When I phone a week later my application could not be found. I then decided to go to the MTN office in Tambotie Mall in Randfontein on the 9th of March. On Monday 11 March I emailed my bank statements and proof of income to Rian Visser. I received an email the same day (Ref ********** 14). Up to today I still do not have an answer. Every time I phone or email Rian I get a different story. On the 14th I was advised that due to high volumes my application has not been approved. On the 19th I was advised that the application could not be found on the system due to my ID number giving an error and that the application must be recaptured. On Friday 22nd of March I went to MTN and was advised by Rian that I will have an answer at the latest Saturday. Needless to say Friday, Saturday and Sunday came and went pass and I am still not any closer to having an answer.