Pestering agents

I have three contracts with MTN. Two of the contracts are out of contract date and currently I am not renewing any of my contracts.

However, your agents do not stop phoning a person to upgrade.

How many times must I tell your agents I am not interested.

But what I do find strange is that I SMS's to say authentication has failed etc. Who gives the agent the right to go into my account.

Firstly, it is against the National Consumer Act as well as the Popia Act.

When MTN listens to the customer for a change and changes their contracts - then maybe I would be interested in upgrading. We won't say how expensive your contracts have become as well.

PLEASE DO NOT LET YOUR AGENTS PHONE ME