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ntombifuthi N
1 reviews | Active since Aug 2014
13 Oct 2015, 10:49
people knowing their job
had problems with my emails called mtn 8 consultant including their supervisor but still no luck of of getting the help i hoped for only the attitude and rudeness from the consultant
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Replies (1)
MTN South Africa's replyOfficial
13 Oct 2015, 12:59Hello dudu mano,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable. The matter will be referred to the management of our data support team for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable. The matter will be referred to the management of our data support team for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo
REQ:***
MTN South Africa's reply13 Oct 2015, 12:59
Official
Hello dudu mano,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable. The matter will be referred to the management of our data support team for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We aim to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was unacceptable. The matter will be referred to the management of our data support team for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo
REQ:***