1 reviews | Active since Feb 2017
Payment of someone else's Mtn account for over a year
<p>A year ago my father started getting charged for someone else's mtn account. After many queries he submitted a formal complaint in October of 2016. It is now February of 2017 and we are still paying for this account. Ironically enough Mtn has suspended all our numbers due to unpaid phone bills. However, at this point in time Mtn owes us more than we owe them. Keep up the good work MTN, Nigeria was obviously a lesson that you didn't learn. Anytime you feel like calling us would be nice. Hopefully sometime this year. We're tired of sponsoring someone else's phone bill. </p>
Good day Kureshlen
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please advise if any of our consultants have contacted you regarding the matter, please send us a private message with any reference numbers you might have.
Regards,
MTN SA.
Good day Kureshlen
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please advise if any of our consultants have contacted you regarding the matter, please send us a private message with any reference numbers you might have.
Regards,
MTN SA.
Gooday,
No one has contacted us about this. Instead MTN has blocked some of our numbers. We have submitted affidavits as requested with no reply from MTN. If you are serious then call us.
Gooday,
No one has contacted us about this. Instead MTN has blocked some of our numbers. We have submitted affidavits as requested with no reply from MTN. If you are serious then call us.