Payment not reflecting

Hi there<br> <br> I did a payment of R 1,498. 31 on the 30th May 2015.<br> After emailing the proof of payment twice to a 808 consultant, and presenting it in-store, I still have no luck in getting this payment reflecting.<br> <br> I hate resorting to this means of communication, but I am left with no alternative, as the call centre is down.