CP
Chris P
1 reviews | Active since Mar 2009
02 Jun 2015, 14:22
Payment not reflecting
So end of Apr 2015, had an outstanding account, service was deactivated, made payment on 18 May 2015, service was reactived few days later. Outstanding bill for end of May should be just over a 1000. Yet, they tried to debit my account with more than 2000 (already paid outstanding 1168)... Fed up with this straw, long time MTN contract user, but guess I'll move on after this contract is done...
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MTN South Africa's replyOfficial
02 Jun 2015, 14:54Hello acpiek,
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Best regards,
MTN South Africa's reply02 Jun 2015, 14:54
Official
Hello acpiek,
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Best regards,