Payment not allocated for almost 2 months

I got behind with my MTN account and it was given over to MBD (Collections Company) I worked really hard to get the R4,813 together to bring my account up to date. I paid R4,813 to MBD on the 9th of November. Inspite of the fact that I paid it, I struggled for another 3 weeks to get my phone switched on even though the money was not allocated to my account yet. In December I went to pay my December subscription but the R4,813 was still not allocated. <br> <br> I've lost count on how many phone calls I've made to MBD (who claims they've paid over the money to MTN) and calls to MTN. Last night I needed to make an emergency call after 1am. When I attempted to use my phone I got the message \your services has been suspended". This incident could have resulted in death. My account is paid up to date and still MTN disconnected my service once again. What is it gonna take from MTN's side to get this account of mine up to date again. This is getting ridiculous and the level of my frustration can not be expressed in words. """