1 reviews | Active since Mar 2018
Payment not allocate d
Hi I just need help.i made a payment on th 2nd July of amount r190 with incorrect ref however Ive sent to several agents to assist to allocate payment.the query was sent to banking department on 17 July and still not resolve.i pH the call centre again on 1st aug spoken to a Lerato I think and still not resolve.
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
We have engaged with our banking department to investigate and resolve accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
We have engaged with our banking department to investigate and resolve accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,