WN
Waynne N
1 reviews | Active since Dec 2012
30 Jul 2019, 13:37
Payment main with incorrect ref-cell number
I did a transfer yesterday to pay my MTN account, just realized the cell phone number i put down is incorrect. I always put cell number *** when i did the transfer, yesterday i put *** which is also an account of mine but it is not the main account *** is the main account and not ***. I have 3 numbers on my name. Is there anyway this can be fixed and if needed where can i send the proof of payment if it is needed. Apologies about this. Thank you
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MTN South Africa's replyOfficial
31 Jul 2019, 08:28Good day Waynne
Kindly note as per our conversation your payment of R2074.57 has been allocated to your MTN account C***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Kindly note as per our conversation your payment of R2074.57 has been allocated to your MTN account C***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply31 Jul 2019, 08:28
Official
Good day Waynne
Kindly note as per our conversation your payment of R2074.57 has been allocated to your MTN account C***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Kindly note as per our conversation your payment of R2074.57 has been allocated to your MTN account C***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,