1 reviews | Active since Jul 2014
Payment due of R500 after contact has been canceeld already and sim migrated????
<p>***</p> <p> </p> <p>MY CONTACT WAS ENDED ON THE 15TH OF APRIL 2016. THEY TOLD ME MY LAST PAYMENT WILL BE ON TEH 4TH OF MAY SINCEI REICVIED MY DATA AND AIRTIME ON THE 14TH OF EVERY MONTH, SO THERE WIL BE AN OUTSTAINDIGN BALANCE FOR THE DTA OF APRIL. THE DEBIT DID GO OFF ON THE 4TH OF MAY, BUT NOW I REIVED AN E MAIL LAST NIGHT THAT AOTHE PAYMENT IS DUE ON THE 3RD OF JUNE????????? WHY THE HELL SHOULD I PAY, SORT THIS OUT PLS. PLEASE SEE ATTACHED SCREENSHOT. THE SIM IS NOW ON PREPAID AND I HAVE SUSPENDE THE SIM ONLINE SINCE IM NOT USING IT ANYMORE, I HAVE CHEKCED ONLINE AND I HAVE NOT REVIED ANY DATA OR CREDIT SHOWING ON MY PROFILE ON MTM ACTIVE</p> <p>REQ:***</p> <p>REQ:***</p> <p> </p> <p> </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note when checked under account status, payment for May 2016 was the last and there will be no other debit on account going forward. Number has already been reverted to Pre-paid with no additional amounts due.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note when checked under account status, payment for May 2016 was the last and there will be no other debit on account going forward. Number has already been reverted to Pre-paid with no additional amounts due.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.