JL
Justin L
1 reviews | Active since May 2014
15 Feb 2018, 15:19
Payment Arrangement
i have had a payment arrangement in place with MTN to sort out my outstanding balance of R3079.78 and to have the amount paid by 22 February 2018.
today they have suspended my line and said that the cant activate it till amount is paid despite the arrangement being Made
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MTN South Africa's replyOfficial
15 Feb 2018, 21:08
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your lines have been reconnected allow 2 to 24hours.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply15 Feb 2018, 21:08
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your lines have been reconnected allow 2 to 24hours.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,