JH
Jasmine H

1 reviews | Active since Jul 2019

13 Aug 2025, 16:20

Payment allocation since June, what an absolute joke.

MTN is truly the pits from hell. My services has continuously been disconnected due to them not doing there jobs, I’ve been calling their customer support for the past 3 weeks regarding suspension on my contract because of their inability to do their jobs, I’ve been send emails with proof of payments and being told they would give me feedback, till date I have not received feedback, while I am sitting with suspend services after I’ve made payment, I am speaking about an issue of non allocation in June, we now at mid August and I’m still chasing them. MTN pull up your socks for a multi million company, the smallest thing like customer service, soft skills, email and phone etiquette is something you guys cannot pull off. This is a joke!!!

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