1 reviews | Active since Jan 2018
Payment allocatiob
I paid Mtn via EFT on the 16th of August 2017. I've gone to many mtn stores and have called numerous times just to get the payment allocated. To this day payment has not been allocated and now my phone is blocked. I'm still waiting for a response on a call i logged on 25 October 2017, ref ********** 22. I think this service is utterly ridiculous, considering all i need is a payment to be put through on your side.... I would appreciate feedback urgently.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We have sent an urgent request to our banking department to investigate and allocate the payment to the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We have sent an urgent request to our banking department to investigate and allocate the payment to the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,