Payment
<p>Im really not happy about MTN service I made my payment at the bank at the beginning off this month and I got proof off payment the payment was made on 7/12/2016. I made a payment of R850 R30 more on both my contracts. Then today on 19/12/2016 I recieved a message that my phone will be suspended in two days but after 12 today they cutted my line couldnt made any calls or anything after I emailed them the proof off payment and talked to them. They opened my line again but still says my payment is behind. This is really disturbing and bad service. This kept me out off my work today just too sort it out and couldnt make calls or anything but my account is payed and not behind.</p>
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MTN South Africa's replyOfficial
04 Jan 2017, 09:47Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under account in regard to payment , December's amount doe snot reflect as yet . Please send proof of payment to the below mail address for update to be done with the banking division.
address: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply04 Jan 2017, 09:47
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under account in regard to payment , December's amount doe snot reflect as yet . Please send proof of payment to the below mail address for update to be done with the banking division.
address: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's replyOfficial
04 Jan 2017, 09:47Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under account in regard to payment , December's amount doe snot reflect as yet . Please send proof of payment to the below mail address for update to be done with the banking division.
address: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply04 Jan 2017, 09:47
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under account in regard to payment , December's amount doe snot reflect as yet . Please send proof of payment to the below mail address for update to be done with the banking division.
address: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,