1 reviews | Active since Dec 2015

05 Oct 2016, 19:32

Payment

<p>When will I be notified that my name of ITC has been cleared? How long should I wait. It's been a week and a day now and I haven't heard anything from MTN. </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply07 Oct 2016, 15:05
Official

Good day Seipone,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly note that the details provided (cellphone number and ID number) does not populate any information on our systems. Please provide us with the correct details pertaining to your complaint the account number or mtn cellphone number so we are able retrieve information on the account and forward to the relevant department.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Peggy

REQ:***

's update07 Oct 2016, 15:08
Reviewer Update

I've sent my number and ID number countless times. Anyway ********** 594086, ********** 811 I'll even send you the screen munch that was sent to me..