1 reviews | Active since Dec 2015

22 Sept 2016, 20:21

Payment

<p>So here's proof that I've been blacklisted since you said it doesn't show. So I've went on tour credit checks app and this one that Ive screenmunched is from www.surf4cars.co. za and the first one that I sent last week Tuesday was on Transunion. If you check under the email I've sent to customer care last week, you'll see that theirs an attachment to my complaint.</p> <p> </p> <p>I was given a number to call the legal department which doesn't go through, this is affecting me. I've asked for a paid up letter for a number of times now and nobody has said anything about it. I've asked to be sent that from Mtn to show that I don't owe. Please tell me how many times should one ask for a paid up letter?? I understand that you'll ask the attorneys to remove me from ITC but now, I can't do anything till this matter gets resolved. I really need this paid up letter urgently </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Sept 2016, 07:29
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have tried to contact you at 7:22 on cell *** but no availability.

To assist you with the complaint we do require the account information to give you feedback, or you can email our legal department on *** for assistance with the paid up letter.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,