PAYING FOR UNDELIVERED SERVICES

KINLDY ASSIST IN SORTING OUT MY CONNECTION ISSUES.

I have been struggling with my connections from the 6th of this month, I spoke to numerous people from customer care and also spoke to numerous people from network coverage.

I was told there’s a problem with the tower that I am connected to hence the connection Issues however I am expected to pay at the end of this month, it’s been over 11 days and counting being unable to connect to the service i am paying for, I am working from home and I also run my business using this service, I am at a risk of losing my job just because of this inconvenience.

I have asked if there’s an alternative for this and I was told there isn’t.

I NEED TO KNOW HOW WILL THIS BE REIMBURSED AND WHAT IS THE WAY FORWARD. Below are my details

Mandla Manyoni ID number: *** Contact details: ***

I was given this reference from network coverage: ***

I am hoping this gets resolved urgently

Mandla Manyoni