Paying for something you not getting

Item: MTN South Africa
Rating: 1
Author: Yajna S

I took a contract out on black Friday which consisted of 50 gigs data..from December till this month February I haven't received the fill 50 gigs I have to keep calling the store they don't do follows up when you asked them too. Really bad customer services.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

21 Feb 2018, 12:23

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the request to the back end support team to load the bundle.

We are waiting on feedback.

Kind Regard,

Alice van der Merwe

Complaints Analyst

Best regards,

MTN South Africa's reply21 Feb 2018, 12:23

Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the request to the back end support team to load the bundle.

We are waiting on feedback.

Kind Regard,

Alice van der Merwe

Complaints Analyst

Best regards,

Yajna S's updateReviewer Update

21 Feb 2018, 13:44

They really need to wake up with their customer services.. It's sad cause they took so long to put it through and now every month I got to phone mtn customer care and the store and I get no follow ups done what so ever... Il never deal with mtn galleria store again..

Yajna S's update21 Feb 2018, 13:44

Reviewer Update