sS
sarah S
1 reviews | Active since Jul 2015
16 Mar 2016, 10:42
paying for something i do not have
I took an upgrade last October and the package had 110 airtime,25 sms and 100mb but since i have upgraded i have never received the data, and i have informed mtn nothing till today i m busy paying for nothing.
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MTN South Africa's replyOfficial
16 Mar 2016, 22:20Hello sarah15,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the request have been logged to have the 100 MB to be provisioned on your number and 25 sms it shows that you have been provisioned and you left with 23 sms on your account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the request have been logged to have the 100 MB to be provisioned on your number and 25 sms it shows that you have been provisioned and you left with 23 sms on your account.
warm regards
mike
REQ:***
MTN South Africa's reply16 Mar 2016, 22:20
Official
Hello sarah15,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the request have been logged to have the 100 MB to be provisioned on your number and 25 sms it shows that you have been provisioned and you left with 23 sms on your account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the request have been logged to have the 100 MB to be provisioned on your number and 25 sms it shows that you have been provisioned and you left with 23 sms on your account.
warm regards
mike
REQ:***