CF
Chantelle F

1 reviews | Active since Mar 2017

06 Mar 2017, 20:10

PAYING FOR SOMEBODY ELSE TELEPHONE

<p>MY HUSBAND AND I HAVE BEEN PHONING MTN NON-STOP. THE DEBIT ORDERS ARE GOING OFF ON MY AND MY HUSBAND ACCOUNTS. THE LADY AT MTN SAYS I AM PAYING FOR 6 MONTHS SOMEBODY ELSE'S CONTRACT. I HAVE SEND MTN A NUMEROUS EMAILS REGARING THIS. I HAVENT EVEN RECEIVED A EMAIL BACK. I DONT KNOW WHAT TO DO. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Mar 2017, 22:51
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly send us the copy of your ID and affidavit *** specifying that you did not open up a contract with MTN will then log it to ***** department for further investigation.

warm regards

mike

REQ:***