Paying for services not requested!!

Good day,<br> <br> On 30th August 2015 I called MTN customer services to load data on my sim. I spent 13min on a call with Mr Given Matidza, he was unable to give me clear advice on the costs for various data bundles. He kept putting me on hold and each time he came back to the phone the prices he gave me changed. I became agitated and insisted he transfer me to someone who can assist me. My call was disconnected.<br> <br> 5 min later I received an sms that 300megs was loaded on my sim. Not impressed since I had not authorized this, I called back and spoke to KHAYNE BEHEKA *** whom I spent 22min speaking to. She said an equiry was lodged and MR GIVEN MATIDZA will call me back!<br> <br> Its been 6 weeks and no one from MTN called me regarding this issue. I am not going to pay for something I did not ask for, my call requesting data was not concluded! I did not even use this data.<br> <br> I assumed this was resolved since KHAYNE seemed very confident on the phone that it will be sorted.<br> Now I am being billed for this data. I will be rejecting the debit order should this not be resolved immediately.<br> <br> Should you require details email me on [Email Removed]<br> <br> Regards<br> <br> S Ramdial<br> MTN ***