AM
Andiswa M
1 reviews | Active since Oct 2012
26 Aug 2015, 22:44
Paying for non existent services / products
For the past couple of months I have noticed that every time I try and use my data on my tablet I get the \out of funds"screen. This after having had ZERO data related activity for an extended period of time. Case in point this month"
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Replies (1)
MTN South Africa's replyOfficial
14 Sept 2015, 15:28Hello MSKAND001,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call.
Kindly note that the query that was logged on the USD: REQ:*** , indicates that you have been receiving your data every month.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call.
Kindly note that the query that was logged on the USD: REQ:*** , indicates that you have been receiving your data every month.
Regards
Rajesh
REQ:***
MTN South Africa's reply14 Sept 2015, 15:28
Official
Hello MSKAND001,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call.
Kindly note that the query that was logged on the USD: REQ:*** , indicates that you have been receiving your data every month.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call.
Kindly note that the query that was logged on the USD: REQ:*** , indicates that you have been receiving your data every month.
Regards
Rajesh
REQ:***