Paying for no device with mtn
<p>I upgraded my contract with mtn on 28 April 2017 and was told I would receive the device within 10 days. Today is 17 may 2017 and I have still received nothing. However an installment was deducted yesterday. Daily I get told it will be delivered tomorrow but tomorrow never comes </p>
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint to the MTN Regionla store managers to intervene with the device not received as yet for cell number ***. The account will be credited for one month subscription fee as a goodwill credit against the account.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint to the MTN Regionla store managers to intervene with the device not received as yet for cell number ***. The account will be credited for one month subscription fee as a goodwill credit against the account.
Kind Regards,
Alice van der Merwe
Best regards,