Paying for data but havent received it!

<p>I have been a loyal MTN contract subscriber for as long as i can remember and to be honest, have never had any problems until now. i have recently upgraded both my contracts and just last month recieved my 1st new allotment of contract free minutes, data and sms's. I pay R99 per month for each contract which are the exact same and should recieve 50 minutes, 300mb data and 100 sms's. WELL, i recieved this no problem on one of my contracts so no issue there BUT i only recieved 50 minutes and 100 sms's on my other contract!! we all make mistakes so not the end of the world but i phoned the free 808 number and my call got dropped atleast 3 times after waiting on hold for more than 10 minutes each then i decide to use my works landline which i pay for and after holding for 1st call 25 minutes then 2nd call 18 minutes then 3rd call 43 MINUTES i get no help whatsover and i must now pay for those call at cellular rates! On top of that ive had to buy data so far still from my pocket at R70 for 2x 100mb bundles so im in about R150-R160 so far from my pocket STILL with NO help or calls back from anyone at MTN!!!!! I decided to e-mail customer care last week and can you believe that i STILL have had no response from customer care so WHAT IS GOING ON here with Mtn can someone please tell me!? I even have a referance number from my 1st query which is ********** 61 but no-one can help me as either the system is down or i must please call back later!! PLEASE SOMEONE FROM MTN SORT THIS OUT RIGHT NOW PLEASE before i jump ship! Ive always bragged about how happy i am with Mtn but now this!</p>