MG
Mlungisi G
1 reviews | Active since Dec 2015
18 Jan 2016, 15:41
Paying for a phone that I don't have
On the 11 August 2014, my phone was taken for repairs to Mtn, until today I never got it back I have exhausted all my resources trying to have it back iam still paying for the phone and the insurance but I don't have the phone ***
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Replies (1)
MTN South Africa's replyOfficial
19 Jan 2016, 07:48Hello Mluh*ra,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with your request .All information regarding the Handset repair has been inserted in the request for urgent response.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with your request .All information regarding the Handset repair has been inserted in the request for urgent response.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply19 Jan 2016, 07:48
Official
Hello Mluh*ra,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with your request .All information regarding the Handset repair has been inserted in the request for urgent response.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our insurance division to assist with your request .All information regarding the Handset repair has been inserted in the request for urgent response.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.