1 reviews | Active since Sept 2017
Paying for a contract/ device that I have not received
This is by far the worst service i have ever received from any business or company!!!!!
I have been waiting 5 weeks for my I pad pro to be delivered by the warehouse at my Rica adress!!! The best of all is I am alteady paing for this!
No response or help!
Only response was - " It has been sent back to the warehouse because the couldn't reach anyone on any of the phone numbers provided". This is utter nonsens!
I am expecting someone to please attend to this!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that this has been escalated to Vryburg Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***9
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that this has been escalated to Vryburg Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***9