Paying fees I was NEVER informed of

Initially I had a contract with Nashua Mobile but soon after Nashua Mobile closed down and my line was moved to MTN Direct, I Continued on with MTN and even upgraded on both my lines(November 2015), I then realized that I was being charged extra in the amount of 184 Rands, I tried to contact MTN in this regard (***)(req ***) the person I spoke to was a Ms Sondi whom indicated to me that the hardware fee was charged incorrectly and sent through a request as mentioned supra.<br> I have been struggling to get the hardware fee from Nashua Mobile off my account since November 2015.<br> I kept on phoning and kept on receiving the information that the charges are incorrect and the money will be payed back to me. <br> At the end of January 2016 the hardware fee was once again charged, I phoned MTN and spoken to Furtunite who once again sent through a request (req,***).<br> Today I phoned to follow up and spoken to MS Masephaba who indicated to me that the hardware fee must be paid as it is as a result of an agreement between MTN and Nashua Mobile.<br> Why were we not informed and where is that money going,in who's pocket? This will be the last time I use MTN, MTN can ***** from someone else