payg and data
<p> ********** 474</p> <p>I have a package mtn 50 Choice (payg) contract and recurring 300 data and after that meant to load data but are loading and being charge for data usage . Please look into and resolve please check last three months and going back as meant to be on Payg and Payg Data . please supply feedback to Garth Delbridge ********** 173</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Billing management team for urgent attention to investigate your invoice dated 26/06/2016
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the Billing management team for urgent attention to investigate your invoice dated 26/06/2016
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,