Payed and cut off no help
<p>I payed my mtn account on the 9th of November after finding out that the full amount didn't go through . I payed at 10 in the morning and my line was cut off at 2 pm that day . I have sent 2 emails to customer support as well as filed a complaint on the website without any response . I am fed up !</p> <p> </p> <p>Account : A 0 9 7 9 9 2 3 (remove the spaces)</p>
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
kindly be advised that we did receive the payment you made and your lines were reconnected on the 15/11/2016 please try using your phone you should have the service.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
kindly be advised that we did receive the payment you made and your lines were reconnected on the 15/11/2016 please try using your phone you should have the service.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***