Pay your people off, MTN - they don't WORK there anyway!

The saga of the no-port continues. I went to MTN to check on the porting situation as I was told that my number would port on Friday night. Saturday no results. MTN told me that the porting notification was received Saturday morning and not Friday as the last MTN lady had told me! So it would be done on Saturday night. Don't be so sure - you are only a customer and as such are a pain in the butt! Why help a customer port and have comms when you can just leave them with nothing??? So you have obviously realized that as usual nothing has happened. Except ... listen to this... I have to go and Rica my sim card!! Why, when I have just app**** with all of my documents??? But I do know that very few people at MTN can think or trouble shoot so I will have to go to MTN for the howmanyith day in a row because of their gross incompetence. FOLKS, WE NEED COMPETITION FOR THIS COMPANY WHO IS NOT CONCERNED ABOUT THE CUSTOMER!!! Get a grip MTN - you are paying for people who do nothing. You may as well pay them off and keep your profits - the service will be exactly the same. Oh, and people - I have seen that MTN does not montior this site either - shows their level of care.