Pay for bundle not working - 2nd time

For the 2nd time I purchase a daily uncapped bundle for R40 and when I want to activate it via *141*5# it shows as activated already - but it is not! It is still using my monthly data which I do not want to use. You phone 808 and these consultants tell you to switch your phone on and off or they are resetting your line then it will work. Truth is it doesn't. So once again I am paying for something at MTN I am not getting and the consultants doesn't seem to know what they are doing or just don't want to help people! I am really so fed up with this service at MTN and I am looking to rather go to an alternative service provider. My advice to people is use Vodacom or Cell C!!!!!! I am using this service because I work from home from time to time now have to drive into work. The one day the uncapped works the next day it doesn't. Also keep in mind you hold on for over 30 minutes as well to get through. Last time at least they refunded me on my account. It then worked for a few times now back to square one again!<br> Money doesn't grow on trees you know!!!!! I am one very unhappy customer at this point in time again thanks to MTN!!!