PAY BACK MY MONEY

Mtn must pay back my money, since September this year I'm being sent from pillar to post. MTN owes me a sum of R1200+. I gave clear instructions that the money must be paid into my account, followed that up with an email containing my bank details. A week later your agent confirms that - yes I have the amount due to me but it has been transferred to my MTN account!!!! On whose instruction when I am migrating my contract number back to pre-paid???<br> <br> A couple of days later the story changes that I have an outstanding balance - how??? When I had the line open for 7 days. How could I have spent my monthly minutes over 7 days, plus I have a wi-fi at home and at work and an additional prepaid cellphone. I am yet to receive my MTN invoice indicating the bill.<br> <br> I have even asked for assistance from MTN Gardens but to no success. This morning I spoke to a senior manager at MTN who told me to take this matter to this platform and to the ombudsman.<br> <br> I need this matter resolved as I am now beyond sick and tired of MTN! I will not stop until I get my money!!!<br> <br>