Pay as you go - International roaming - again

Ok, I wrote a complaint on the 8th of Oct regarding the fact that my girlfriend who is in Portugal, cannot make any outgoing calls from her prepaid sim. She was assured by MTN that she would be able to.<br> <br> The response from MTN stated that they cannot get hold of me and that I did not provide the problem number, so they cannot assist me.<br> <br> I am not going to put my numbers on the public access part of this complaint for obvious reasons.<br> When the report is submit, there is a request for an ID/acc number number and a request for a mobile number, for purposes of giving to the supplier to resolve the issue.<br> <br> I supp**** the problem number as the primary number (081 07***xx) and added my own number as the mobile number (079 51***xx).<br> In other words I did supply the numbers, but was not contacted in any way.<br> <br> Now I am resubmitting the details with this complaint as follows:<br> YOUR ACC/POLICY OR ID NO : My ID number<br> MOBILE PHONE NUMBER : Problem number and my number (08107***xx 07951***xx)<br> MTN can you please resolve the issue this time around?<br>