RP
Rajan P
1 reviews | Active since Nov 2010
11 Aug 2015, 14:34
Pay as you go airtime missing and spam
in the past 30 days my pay as you go airtime got missing twice after i recharged<br> cell ***<br> i have no subscriptions to anything and i never made calls or sms to use the airtime<br> last Friday 7th i had R83 in my balance- yesterday the balance was zero i had to buy more airtime for BIS.<br> please cancel and remove all MTN and other spam .<br> very bad service - many people experiencing same problem right now.
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Replies (1)
MTN South Africa's replyOfficial
27 Aug 2015, 11:14Hello RajanPad,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the system shows that the airtime was used on internet connections and downloads using the MTN APN and not the Blackberry APN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the system shows that the airtime was used on internet connections and downloads using the MTN APN and not the Blackberry APN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply27 Aug 2015, 11:14
Official
Hello RajanPad,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the system shows that the airtime was used on internet connections and downloads using the MTN APN and not the Blackberry APN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the system shows that the airtime was used on internet connections and downloads using the MTN APN and not the Blackberry APN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***