TV
Tanya V
1 reviews | Active since Jul 2011
05 May 2015, 12:04
Pay-As_you and airtime disappearing
I've noticed recently that my prepaid airtime disappears by the minute and I have not send any sms's or made any calls?! How is that possible????? I loaded R180 last night and its now on R163 and I've not used my phone at all. PLEASE EXPLAIN.
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Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 12:45Hello tanyav1215,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly furnish us with the cell number which is being plagued with the missing airtime because the number *** does not show up on our network.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly furnish us with the cell number which is being plagued with the missing airtime because the number *** does not show up on our network.
Regards
Mary
REQ:***
MTN South Africa's reply18 May 2015, 12:45
Official
Hello tanyav1215,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly furnish us with the cell number which is being plagued with the missing airtime because the number *** does not show up on our network.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly furnish us with the cell number which is being plagued with the missing airtime because the number *** does not show up on our network.
Regards
Mary
REQ:***