1 reviews | Active since Jul 2016
Patience is a virtue but not of The case of MTN
<p>Please never ever insurance your handsets with MTN Inaurance. Not only are they completely *********** but u helpful and irresponsible. Both my devices have been insured and the Guardrisk paperwork but still they repute the matter. ******* and unpleasant. I will be migrating asap and will never be interested in Anything to do with MTN ever again! Had enough. What incompetence ! Let's hope Nigiria closes them down!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********