1 reviews | Active since Jul 2016

20 Oct 2016, 16:12

Pathetic Worse Service Ever

<p>i have made numerous calls too Mtn already today driving up and down.Dealt ********** ********** ********** Masutha.Dealt with Dillon Clayton.The last message i received from Dylan was </p> <p>Thank you for emailing Consumer Corp and SME.</p> <p>Please reboot the device and test as the line is fully active on our side,</p> <p>We look forward to being of service to you in the future. I have rep**** by saying i have done that on numerous occasions still not working.This is reeal pathetic service.My line is still not working </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Oct 2016, 12:42
Official

Good day Riccardo Jansen,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note, according to our records the matter has been escalated SMC/***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,Bronwyn

REQ:***