PAthetic useless MTN service
App**** for change of number on 20 March 2020. Paid the R250.00 fee into their account. was told it will take 24 hours. now SEVEN DAYS later and all they did was cancel the old number leaving me with NOTHING. cannot use my phone or data at all because a new number was not assigned. useless bunch. as soon as lockdown is over i am porting all three my contracts. Sad after 25 years of being a loyal cuatomer
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MTN South Africa's replyOfficial
27 Mar 2020, 15:47Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
***:
Msisdn swap processed as per fax received, pending mediation (2-24 hrs). New number ***.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
***:
Msisdn swap processed as per fax received, pending mediation (2-24 hrs). New number ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply27 Mar 2020, 15:47
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
***:
Msisdn swap processed as per fax received, pending mediation (2-24 hrs). New number ***.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
***:
Msisdn swap processed as per fax received, pending mediation (2-24 hrs). New number ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,