Pathetic useless consultants

<p>Please see the below ******* sent to me:</p> <p> </p> <p>Official business reply:<br />Good day Bianca</p> <p>Thank you for taking the time to raise your concerns and affording us the opportunity to address same.</p> <p>It is only through these concerns brought to our attention that we can identify and address areas that need our urgent intervention.</p> <p>Please kindly be advised that a Promo fee is charged for a period of 24 months until then it will fall off your account. So your last payment for the promo fee will be the 1st of March so on your next invoice the promo fee will not be charged.</p> <p>We sincerely hope that this is in order and hope that we are able to restore your faith in us.</p> <p>Regards</p> <p>Angela</p> <p>REQ: ********** </p> <p> </p> <p>My damn contract ended November 2016. MTN changed my term date to 09 January 2017. How the ****ing hell can I pay for a promo fee till March 2017. I want this mess sorted out or I will take this furthur</p>