Pathetic upgrade website page

Item: MTN South Africa
Rating: 1
Author: Kobus Van den Berg

Your online upgrade web page is a total waste of web space! Having logged into my account, selecting "Available upgrades", entering cell number, wait for and enter OTP and then select "Create your own" and choosing "Samsung", then select the Samsung Note 10 Lite at R349/month... all fine, but this is where the logic ends..

Selecting ANY of the available plans, from the cheapest MTN Mega Talk XS at R349 x 36 months right through to the most expensive MTN Mega Talk XL at R969 x 24 months... all give the exact same results of...

8GB data (4G anytime & 4 GB Social) and 1500 minutes (750 All-net & 750 On-net) at R969 x 24 months!

Is there ANYTHING MTN can do right! If you can't even run a stupid website, how do you want to run a national cellular network?

Helpful (0)

Replies (1)

KVdB

Kobus Van den Berg's updateReviewer Update

19 Mar 2021, 12:17

To top it all...... clicking on the "My contract details", logging in again, the only response for months now, is " An error has occurred. Please contact Customer service.".... absolutely pathetic!

KVdB

Kobus Van den Berg's update19 Mar 2021, 12:17

Reviewer Update

To top it all...... clicking on the "My contract details", logging in again, the only response for months now, is " An error has occurred. Please contact Customer service.".... absolutely pathetic!