EE
Elize E

1 reviews | Active since Oct 2013

17 Mar 2022, 11:40

Pathetic unprofessional service. Damn appalling!!

I made a payment on my WiFi contract yesterday 16 March 2022 at around 5pm, till now my services have not been reconnected and mind you I'm working from home, I missed meetings due to no one from mtn responding on emails and twitter, the call center is worse, when you want to speak to consultant, the automated machine says I pressed the incorrect button yet I didn't, please reconnect my services ASAP so I can work my account number is BA***9. This is a matter of urgency. The service is really pathetic and appalling yet when you guys are demanding payments yall want it as in yesterday but cannot connect us. Twitter they were supposed to assist me, all they said is that payment was received on the account, yet never reconnected the services. I keep getting the You're out of data error. I rebooted my router since 9am still nothing, Jack your departments up to assist people, not get paid for doing absolute ****** all

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