PATHETIC-UNPROFESSIONAL-NO CUSTOMER CARE

LETTER TO MTN: This is my last and final attempt to settle or rectify my account with you. After failure of solving this issue I will sue MTN . Not only is it impossible to reach your company, the idiots working on your customer care line (808) resolve NOTHING !!! Please ask Daniel Senoge why he has done NOTHING??? On the 31st of March you over charged me with R5265.15 . That amount was the amount that I paid in full to settle/cancel my *** number because your billing department is a DISMAL JOKE! It was paid via ABSA on the 7th of December 2015. Then out of the blue you debited the same amount(R5265.15) on the 21st of March 2016. After two weeks and numerous phone calls to your PATHETIC customer service, trying to reverse the R5265.15, I gave ABSA notice to reverse the full debit order. The amount I owe you is R 2790.78 for February and March 2016 services. Then Today you bill me again R8067.33 AGAIN THE R5265.15 THAT I HAVE PAID IN DECEMBER 2015. Are you *****s?? Is there anybody in that PATHETIC billing department that can sort this out? This letter will be circulated to media and Hello Peter.com because I am sick and tired of waiting for hours on your stupid helpline and all that they do is NOTHING !!!!