1 reviews | Active since May 2015
Pathetic unfilled promisis from MTN
<br> I wrote a letter to Hello Peter ( Shocking service *** on the 15/05/2015) in desperation as for the passed few months to try an get some attention from MTN in connection with my account statements. Yes I did receive a empty promise from Mantoa REQ: *** from MTN the same day but that is once again it. After looking at all the other responses, Montoa has obviously run out of words as most of the responses are identical, what a shame. It is quiet obvious MTN is not wanting my business. Just remember MTN, the small businesses in this country all add up to the majority of the business sector, you MTN have lost the plot. I NEED A DETAILED STATEMENT TO KNOW WHAT THE HELL YOU ARE BILLING ME FOR EVERY MONTH. IS THAT TOO MUCH TO ASK FOR MTN!!!!!
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly be advised that we need to obtain a signed company letter head requesting the statements to be sent. Please include the number and the invoice dates of which is required. We would also require a copy of ID. Please fax documents to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly be advised that we need to obtain a signed company letter head requesting the statements to be sent. Please include the number and the invoice dates of which is required. We would also require a copy of ID. Please fax documents to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***